At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. Are you passionate about customer service and problem-solving? As a licensed Insurance Broker, you’ll play a critical role in helping members navigate their automobile and property policies with confidence.

Reporting to the Assistant Manager, Broker Service, you'll provide expert guidance, assess risk, and ensure every interaction is smooth, efficient, and positive.

Engage & Assist: Answer coverage inquiries, process policy changes, and ensure our members receive personalized, skilled service every step of the way.

Be the Reason Members Stay & Grow: Build trust and connections by providing valuable insights into our insurance products and services, helping members make informed coverage decisions while identifying opportunities for growth. Apply underwriting standards, assess risk, and ensure policies align with binding requirements - all while maintaining compliance with industry regulations. Process rewrites, maintain accurate records, and ensure all insurance transactions are efficiently documented and up to date.

Candidates who are not yet RIBO licensed will be enrolled in the RIBO training course and will be required to obtain their license within the first three months of employment. Bilingualism in English and French is required for this role.



The completion of or the commitment to complete the following three insurance courses or three equivalent insurance courses: CIP Principles and Practice, Property 1, and Automobile.

Experience in personal lines automobile and property insurance is an asset. Intermediate knowledge of Microsoft Office Suite applications. This position offers a competitive salary within a range from $55,011 to $75,583, along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time. Defined benefit pension plan for a financially confident retirement ~Flexible work-from-home and hybrid options ~ Monday to Friday with a schedule from 10 am to 6 pm EST Note this position can be offered as hybrid or remote. #OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services. Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.

This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities. Together, this includes fostering a diverse, equitable and inclusive environment for all.

📌 Bilingual Customer Service Broker (Home & Auto) (Edmonton)
🏢 OTIP (Ontario Teachers Insurance Plan)
📍 Edmonton