Enhance patient care at Tilray Brands as a Remote Bilingual Patient Support Representative. This full-time position requires fluency in English and French to assist medical cannabis customers efficiently.

You will report directly to the Patient Care Supervisor, managing the needs of French and English-speaking patients. Key responsibilities include maintaining exact records, communicating effectively across departments, and providing client assistance through various channels. Embrace a role in this rapidly evolving industry focused on joy and wellness.

Key Responsibilities: • Address patient inquiries via phone, email, and chat • Maintain high standards of record-keeping • Support internal teams with clear communication • Participate in training sessions on regulations • Use calls proactively to drive revenue

Requirements: • Fluency in English and French (both written and spoken) • Strong interpersonal skills • In-depth knowledge of the Cannabis Act • Detail-oriented with analytical capabilities • Proficient in Microsoft Office applications

Contribute to the transformative mission of Tilray Brands as a vital link in patient support.

📌 Bilingual Patient Support Representative Remote (Winnipeg)
🏢 High Park Holdings
📍 Winnipeg