First Canadian is a national organization and we are experiencing unprecedented growth! We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. An uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).

Earned

Time-Off Program and vacation.

Group Retirement Savings

Plan with employer match. On-site gym including free weekly classes with a qualified trainer. Newly renovated facility with ergonomic desks/chairs. Health and Wellness spending account.

Employee Assistance

Program (EAP). A Culture Team dedicated to diversity, inclusion, and employee programs. If you are motivated to succeed by helping people, then this is the opportunity for you!

The Bilingual

Receptionist reporting to the Office Manager is based in Sherwood Park, AB. This in office position operates a multi-line telephone system to answer incoming calls; directs callers and customers to appropriate personnel and completes a variety of administrative duties. Additional responsibilities include greeting and assisting visitors, processing incoming and outgoing mail and couriers, preparing refund cheques for mailing, coordinating deliveries, maintaining postage, supporting outgoing payments for the Insurance Claims division,



and ensuring the reception area remains organized and presentable.

Greet and assist visitors and customers in a professional and friendly manner, including distribution and recording of visitor badges. Answer and direct phone calls using the switchboard; Handling incoming and outgoing couriers, document waybills and distribute contents to relevant departments. Manage a high volume of outgoing mail, including folding and stuffing into envelopes and processing through the mail machine.

Arrange deliveries via scamper and coordinate special courier requests as needed. Support the Insurance claims division with outgoing benefit payments and physician fees. Ensure the reception area remains clean, organized and presentable.

High school diploma or equivalent is required. Minimum 2 years experience in a reception role or in the insurance or banking, is required. Fluent in both English and French with proven skills in verbal and written communication is required.

Intermediate skill with Microsoft Office (Word/Excel) is required. If you are bilingual there will be a French and English assessment as a part of the recruitment process. We are an equal opportunities employer and welcome applications from all suitably qualified persons.

Accommodations are available upon request. #

📌 Bilingual Receptionist (French/English) (Sherwood Park)
🏢 First Canadian Insurance
📍 Sherwood Park