Become a key player at Petro-Canada Lubricants as a Bilingual Customer Service Specialist in Mississauga. This role involves managing orders and ensuring customer satisfaction. As the primary contact for customer inquiries, you will facilitate a smooth order process using SAP, provide vital product information, and resolve any delivery challenges.

This full-time position is perfect for those interested in enhancing their customer service skills while making a meaningful impact on customer satisfaction and retention. Key Responsibilities:

- Provide excellent service for major accounts and distributors
- Manage sales order processing with SAP or iBuy
- Confirm deliveries and communicate efficiently with customers
- Address and solve potential order or delivery concerns
- Train peers and onboard new team members

Requirements:

- At least two years in customer service roles
- Preference for prior order management experience
- Combination of education and relevant work experience
- Proficient in both French and English, orally and in writing
- Solid ability to collaborate and solve problems

Bring your talents to Petro-Canada Lubricants and engage customers with your bilingual expertise in Mississauga.

📌 Bilingual Specialist in Customer Service - Mississauga
🏢 Petro Papa
📍 Mississauga