Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers. Manager, Billing Operations The Billing Analyst will be responsible for coordinating and executing accurate and timely billing of all our customers.

This position is directly responsible for performing all related duties involved in billing including account setup, rate calculation, bill review, adherence to regulatory requirements, and overall optimization of business processes. This position requires a combination of administrative tasks and analytical skills to handle various aspects of billing. Process and ensure successful onboarding of new properties to billing system to ensure prompt and accurate billing of residents and clients Ensure accurate and timely setup of customer accounts with the correct rates and billing information.

Calculate rates based on established parameters and regulatory guidelines Work with internal departments & external clients including Tenants, Property Owners/Managers, Utility Companies and Third-Party Vendors while establishing and maintaining relationships. Proactively identify areas for continuous improvement in billing processes. Investigate and resolve billing related disputes and inquiries such as OEB Inquiries,



Tenant and Client escalations Generate reports and insights to assist in decision-making and optimizing billing procedures Responsible for day-to-day billing related functions such as scheduled billing, Final bill reconciliation, OESP Program Reconciliations, rates review and audit Perform initial data analysis as required to help resolve and or identify billing related issues Resolving any errors or discrepancies with customer billing, accounts, or billing reports Experience in Utility Billing and Data Analysis.

Knowledge in Harris NorthStar would be an asset although not required. Advanced knowledge and experience with Microsoft Suite (Excel, Outlook, Word, Access & PowerPoint). Active learning - seeking and leveraging opportunities to gain new skills, knowledge, and experiences; Strong computer skills- solid working knowledge of relevant programs and comfort working with large amounts of data and complex analysis.

Planning & Structuring - knows how to establish work plans, efficiently allocates or makes use of available resources, act according to plans and establishes priorities. Manual dexterity required to use desktop computer and peripherals. Overtime as required.

Wyse welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. The Company does not provide immigration sponsorship or assistance with work authorization.

📌 BILLING ANALYST (Vaughan)
🏢 Wyse Meter Solutions
📍 Vaughan