Join BMT Group Services as a Service Advisor in beautiful Sidney, British Columbia. Manage the service process effectively while providing outstanding customer support and communication. BMT Group Services is seeking a Service Advisor to enhance customer experience through efficient service coordination and repair order management. The successful candidate will interact with customers, mechanics, and management to ensure all repairs are authorized and billed accurately.

Your role will require product knowledge and the ability to translate technical details into customer-friendly terms. Key Responsibilities:

- Own customer repair orders from write-up to completion
- Engage with customers to gather repair information
- Answer customer inquiries and document service requests




- Provide timely updates regarding service status to clients
- Ensure compliance with warranty requirements and procedures

Requirements:

- 3-5 years’ experience in heavy-duty or automotive service
- Proven ability to manage technical service communications
- Familiarity with repair order processes and billing
- Solid attention to detail and organization skills
- Valid Class 5 driver's license required

Play a pivotal role at BMT and ensure customers receive exceptional service during their repair experiences.

📌 BMT Group Services Service Advisor Role (Victoria)
🏢 BMT Group Services
📍 Victoria