Explore an exciting opportunity as a Technology Analyst, Level 1 at DCM in Brampton, Ontario. This contract role features hybrid work and focuses on client support for the DCM FLEX e-Commerce platform. You will be instrumental in delivering technical support and managing client interactions.

The position requires robust problem-solving skills to address inquiries effectively and maintain customer catalogs. Join a collaborative environment where your contributions directly influence client satisfaction and service delivery. Key Responsibilities:

- Offer Level 1 technical assistance to clients
- Resolve technical issues through direct communication
- Manage user profiles and catalogs professionally Requirements:
- 1+ years in technical support or similar roles
- Excellent customer service and troubleshooting skills
- Familiarity with Microsoft Office Suite Leverage your technical expertise and problem-solving skills to elevate the customer experience at DCM in Brampton.

📌 Brampton Hybrid Technology Analyst Position
🏢 DATA COMMUNICATIONS MANAGEMENT
📍 Brampton