Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional workplace that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! Continuous learning through our robust corporate curriculum and education reimbursement program Incredible rewards, travel incentives, and product and service discounts Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. This is a 12-month Maternity Leave Contract Understand business needs, taking an active part in business analysis, and translate business needs into system solutions, performing risk assessment to understand and communicate impact of system change Actively participate in user acceptance testing,



ensuring the quality of work and the performance of the solution is satisfactory Apply risk management and change management framework to system solutions Adhere to and effectively communicate Business Solutions' established SLAs in correspondence with business stakeholders and system users Provide Level 1 technical support to resolve incident reports and inquiries relating to insurance applications and/or processes Triage Level 2 technical support for resolution of complex incidents and inquiries relating to the configuration of insurance applications Execute pre and post validation testing of system maintenance deployments Execute system/integration testing, ensuring the quality of work and performance of solution is satisfactory Support both internal and independent third-party auditors in adherence with regulatory guidelines and audits The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Post-secondary education in business or information technology management preferred Business Analyst education or experience considered an asset Working towards a professional designation, such as CIP, CRM considered an asset Working knowledge of computer and Windows based applications, including MS Office suite Please note that we may use AI tools to help us through the recruitment process. We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 Business Analyst / Analyste Intern (H/F) (Mississauga)
🏢 Socket.dev
📍 Mississauga