Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including in office and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.

Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Execute complex Excel-based analysis and reporting Consolidate, validate, and reconcile data from multiple sources Support inventory, forecast, performance, and business analytics Investigate data anomalies and perform root cause analysis Assist with project work, ad hoc analysis, and process improvement initiatives Advanced Excel expertise (mandatory) Large dataset analysis Data reconciliation and reporting High attention to detail and data accuracy Supply Chain, Demand Planning, Inventory Planning, or IBP experience Power BI experience We are looking for a Business Analyst or Supply Chain Analyst profile rather than an administrative support resource.

Advanced

Excel (mandatory) Supply Chain, Planning, or Inventory Analytics Power BI Executive-Level Communication Skills Diversity, Equity & Inclusion We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age,



national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job‑related qualifications and do not replace human judgment or decision‑making.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is a global digital business services company. With nearly 490,000 passionate people present in nearly 100 countries and speaking more than 300 languages and dialects, we have the knowledge and resources to deliver outstanding experiences anywhere.

📌 Business Intelligence Analyst II - Contract (Now- Feb 2027) (Toronto)
🏢 TP Canada
📍 Toronto