Join us as a Business Process & User Experience Consultant in Ottawa, focusing on hybrid/onsite engagement. Improve workflows and user experiences within a federal environment. We are hiring a consultant to analyze and enhance user experiences for federal inspectors. The role involves identifying process inefficiencies, automating workflows, and simplifying digital interactions. This 3-6 month role is crucial for advancing business effectiveness.

Key Responsibilities

- Review and refine priority business workflows extensively • Conduct thorough workflow assessments for optimization • Propose automation and modernization solutions • Engage with stakeholders and present insights clearly • Streamline digital workflows to minimize user friction Requirements:
- Proficiency in business process analysis and UX design • Robust background in service design or human-centered design • Experience with process mapping and workflow assessments • Must possess Reliability Security Clearance • Federal government experience is highly regarded Make a meaningful impact on user experience and workflow optimization in this consulting role.

📌 Business Process Consultant Contract Role (Ottawa)
🏢 Nexasphere
📍 Ottawa