Title: Sous Chef - (Full Time) Position Status: Full Time, Permanent Shift Timings & Days: (Monday - Friday) 06:00 am - 02:00 pm As a member of the Culinary Team, the Sous Chef assists the Manager Food Services in overseeing the food operation at the program and areas in which food production and preparation take place. This includes the Phoenix Food Truck program. The Sous chef assists the kitchen manager to coordinate and maximize the food production so the Society’s standard of service and value to clients are achieved and maintained.

Lead role in ensuring that the operations of the program’s culinary team achieves a consistent high quality of services that meets and exceeds requirements. Acting as an ambassador for the Phoenix Society, responsible for the coordination of Food Truck catering and overall food truck operations. Assist the Kitchen Manager in ordering supplies and stock.

When not coordinating the food truck, working in the kitchen on a full-time basis as needed. Working with Kitchen Manager to plan the menu, including productive and cost-effective ordering of food. Ensure a high level of service, responsiveness, and professionalism at events, when dealing with business associates and the public.

Adhere to and implement sanitation regulations and safety regulations both in the kitchen and food truck. Participates in the team’s planning and implementation of quality improvement projects such as evaluating customer and resident needs, improving food truck services, and implementing new service strategies. Participates in data collection and outcome measurement of sales and delivery.

Food Truck Management

Works to ensure a safe, well-maintained food truck. Maintains and oversees calendar of food truck events and activities Effectively coordinates,



supervises and is accountable for the daily operations of the food truck and kitchen to ensure operational quality requirements and standards of excellence are always maintained. Ensuring the truck is maintained including services, checking equipment, fuel usage, cleaning and signage operation.

Provides supervision, direction, coaching and assistance to staff in the completion of daily operating tasks. Onboards, trains, employees, volunteers and on shift responsibilities and job routines. Motivates staff team to maintain and exceed agency work standards.

Performs other tasks and duties as required and maintains quality standards as set by the kitchen manager.

Coaching

Coaches staff as appropriate, to improve performance, and increase job satisfaction.

Community Relations

Effectively promotes the Society’s Food Truck programs and the organization’s integrated services. Promotes effective liaison activities with the community in a professional manner and promotes/encourages community involvement in the program.

Quality Assurance

Ensures that the Society’s Food Truck program operate in compliance with Phoenix Society Policy and Procedures and all relevant health and safety legislation. Maintains up to date knowledge of fire safety regulations and other emergency policies and procedures Leads on maintaining high standards of work quality. Along with working with members of the public, this position is required to work with facilities that have co-located services.

The ability to function independently while managing multiple tasks and the ability to adapt to change is an ongoing expectation of this position. The hours will be determined by the Kitchen Manager.



This position may be required to work on Saturday and Sundays.

With Certificate in hospitality and Red Seal certified. ~5 years of experience in the food/hospitality industry. ~ Experienced in providing a person centered and community minded environment. ~ Trained and experienced in records, reports, statistics, and database management. ~ Proficient in MS Windows, Word, Excel, Outlook, and Internet, experienced in database management. ~ In working with marginalized people affected by problematic substance use, homelessness, emotional and mental health issues, unemployment, lack of education and involvement with the criminal justice system ~ Food safety advanced & Safety Supervisor ~ Satisfactory completion of a criminal records check with vulnerable sector screening is required ~ Satisfactory completion of Employee Immunization Record form is required ~ Actively seeks and incorporates feedback to inform continuous self-improvement Job Knowledge & Quality of Work: High-degree of relevant and current job knowledge and skill Consistently produces accurate, thorough, high-quality work in a timely manner Expresses themselves clearly and professionally both verbally and in writing Displays high emotional intelligence; Personal Leadership: Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices Takes responsibility for personal actions, performance and health Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

📌 Sous Chef - (Full Time) (Chilliwack)
🏢 Phoenix Drug u0026 Alcohol Recovery and Education Society
📍 Chilliwack