At Vision Transportation , it is our mission to provide a great work environment for all our employees! Our core values are trust, teamwork, innovation, positivity and wellness. With three locations, Vision Transportation continues to grow and we are always looking for talented professionals to join our family.

We are looking for a Carrier Compliance & Claims Coordinator who offers: Strong negotiation and claim resolution skills Availability for an in-office role (Monday – Friday, 9:00 AM – 5:30 PM) The purpose of this position is to verify existing and current carriers are in compliance with Vision/GX Transportations’ SOP’s, process, investigate, record, and settle claims, and in the process work closely with related teams to prevent similar occurrences. Independently verify documentation accuracy using various industry portals.

Compliance Management: Audit critical compliance documents, including verifying valid Workplace Safety and Insurance Board (WSIB) numbers, cargo insurance, and liability coverage limits.

System Onboarding: Set up, maintain, and update carrier profiles within our TMW transportation management software.

Data Management: Organize and manage digital assets by creating new vendor files and securely storing carrier authorities within Google Drive.

Ongoing Auditing: Conduct routine compliance audits every three / six months to assess current vendors, ensuring our network remains fully compliant with industry and company regulations.

CLAIMS: Claims Investigation & Adjudication: Gather and review all necessary documentation (PODs, BOLs, OS&D; reports)



to investigate, approve, or decline freight claims within target timelines. Coordinate with dispatch and terminals to handle the logistics of returned, refused, or damaged freight—authorizing repair, salvage, or disposal as needed. File and resolve interline carrier claims to determine liability, and elevate unresolved files to third-party insurance providers.

Act as the primary contact for claims inquiries. Partner with Sales leadership to handle and resolve sensitive or high‑value customer disputes.

Reporting & Compliance: Maintain accurate claim files (On Google Drive and TMS) in compliance with federal and provincial regulations, and analyze claims data to identify trends and improve loss‑prevention policies.

Experience: 1 to 3 years of experience working in an office environment.

Education: High School Diploma or an equivalent qualification.

Specialized Training: Post‑secondary training specifically focused on claims processing.

Key Systems & Software Skills: Logistics & TMS Software: Experience navigating various customer and industry web portals (such as MyCarrierPackets for carrier vetting).

Compliance Knowledge: Ability to audit and verify critical transportation documents like Workplace Safety and Insurance Board (WSIB) numbers, cargo insurance, and liability limits.

Claims Investigation: Experience gathering and reviewing transportation documentation (such as Proof of Deliveries [PODs], Bills of Lading [BOLs], and Over, Short, and Damaged [OS&D;] reports) to adjudicate claims.

Paid Personal

Days

📌 CARRIER COMPLIANCE & CLAIMS COORDINATOR (Mississauga)
🏢 Manitoulin Group of Companies
📍 Mississauga