Your Key Responsibilities

- Collaborate with brand teams to define program services, including financial assistance and copay strategies, as well as clinical, administrative, and educational activities.
- Support or lead the implementation of new services, internally or through third‑party providers, covering planning, design, management, build and launch, and ensure adequate staffing for operational support.
- Identify, select and manage third‑party partners for program administration and operations.
- Define quality standards and key performance indicators (KPIs) for programs to maximize success and oversee vendors.
- Manage ongoing program budgets.
- Ensure compliance with internal, global, provincial and Canadian federal guidelines and procedures.

Essential Requirements

- University degree in healthcare (pharmacist, nurse) or business administration.
- 7 to 12 years of experience in patient support programs or a similar field, including distribution and specialty pharmacy activities, patient care coordination, operational workflows, and knowledge of managed care.
- Understanding of the Canadian market‑access environment.
- Minimum of 7 years of experience in indirect team management.
- 5 to 7 years of project‑management experience.
- Experience in budget management.
- Strong proficiency in the MS Office Suite.




- Fluency in oral and written French is mandatory.
- Fluency in oral and written English is required for regular communication with customers, partners, and/or colleagues, whether in Canada or internationally.
- Team player able to work effectively in a matrix organization.
- Patient‑ and healthcare‑skilled‑focused.
- Strategic thinking.
- Ability to manage multiple projects simultaneously, with strong organizational, time‑management, and prioritization skills to meet deadlines.
- Innovative and solution‑oriented mindset.
- Ability to navigate ambiguity.
- Strong work ethic.
- Excellent written and verbal communication skills, including presentation abilities.

Desirable Requirements / Assets

- Experience with CRM (SAP‑based).
- Based in the Greater Montreal area.

Benefits

- Minimum of four weeks’ vacation.
- Paid time off in addition to annual vacation and statutory holidays.
- Generous and flexible group insurance coverage through a private plan.
- Employee and family assistance.
- Hybrid work formula offered.
- Telemedicine services.
- Career enhancement and development opportunities, including learning, training, and professional recognition.
- Sandoz Canada is proudly certified as a Outstanding Place to Work! Learn more about the certification.

📌 Chef(fe), Programme de Soutien aux Patients (Temporaire 18 mois) | Patient Support Programs Man[...]
🏢 CA30 (FCRS = CA030) SANDOZ CANADA
📍 Prince Edward Island