For over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians and what matters to them. CAA Insurance offers a dynamic professional environment that strives to deliver an exceptional customer experience. Investigate, evaluate, negotiate, settle and administer all accident benefit claims through detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service Guide and assist the insured through the claim process to achieve service excellence and successful file resolution This role does not have an ADR component, but offers chance to be part of mediations, arbitrations and discoveries as learning opportunities Minimum of 2-3 years accident benefit claims handling experience Knowledge of the legislation that governs these benefits (SABS)



Excellent customer service and interpersonal skills Post‑secondary education in a related field, and/or working toward CIP designation preferred Internal applicants are asked to formally express interest by applying online no later than 10 business days of the position being posted.

We may use AI tools to help us throughout the recruitment process. We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process.

📌 Claims Field Adjuster (Vaughan)
🏢 CAA South Central Ontario
📍 Vaughan