Saige Homecare has been honored to provide exceptional care in Calgary and surrounding communities for over 10 years. In collaboration with the client, family and caregiver, the Client Care Managerassesses, plans, and implements the delivery of private home care and reassess the situation to act in the client’s best interest.

Due to continued growth, we are pleased to expand our team and are seeking an additional RN Client Care Manager to join us in delivering high-quality care.

The role of Client Care Manager is an in-office management and administrative nursing position reporting directly to the Director of Care.

Nurse Management Management and oversight in the areas of client care, staff andcaregiver supervision, compliance, and overall client satisfaction and well-being;

Respond to client referrals and service inquiries in a timely and effective manner, driving the inside sales process by consulting with prospective families and overseeing the process through to home assessment, client intake and service delivery;

Perform a multi-dimensional home assessment and collect data concerning the client’s values, past history, physical and emotional health, cognitive status, coping abilities, economic resources, and environmental conditions.;

Determine client’s requirements based on assessment and develop a personalized care plan that balances the client’s needs and the appropriate available resources. The care plan, developed in collaboration with the client and family, encompasses priorities, holistic well-being, and short and long term goals;

Work closely with the scheduling and administrative team to ensure optimal caregiver matching and the highest levels of customer service;

Reassess clients at regular intervals to monitor changes and update the care plan as required to ensure optimal care delivery;





Assess risks and identify changes in condition that would facilitate care plan adjustments and communication with the family;

Help facilitate the growth of Saige throughprofessional referrals, community networking, identifying opportunities, and providing an exceptional client experience;

Management of projects aimed at achieving business, educational, and service delivery goals as directed.

Supervise, schedule and manage overall performance of operational and caregiving staff, in cooperation with the Director of nursing;

Ensures staff development including caregiver orientation, in-service education, continuing education and evaluation of staff;

Guide and direct staff in the performance of their duties;

In office documentation, general administration, and reporting as required.

Registered Nurse maintaining active registration withCRNA.

Minimum four (4) years of clinical experience with at least half of that time working in home health or related health care organization;

Minimum two (2) years of direct employee supervision;

Excellent customer service skills and ability to deal tactfully with clients, staff and community;

Must be proficient with computers, software systems, and Microsoft Office;

The role of client care manager is an integral part of theSaige Homecare team. This is a full time in-office position in Midnapore SE Calgary with occasional travel to client homes for home assessments and check-ins, mileage is reimbursed.

The CCM will participate in an on-call rotation for after hours client/staff concerns. Please note that on-call duties are provided remotely by phone.

This is a supervisory and administrative nursing position, having adept office and communication skills is required.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial or local laws. #

📌 Client Care Manager (RN) - Full Time (Calgary)
🏢 Saigecare
📍 Calgary