Now Hiring: High-Energy Customer Service Representative – Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment! We’re looking for a high-energy, goal-driven Customer Service Representative to join our dynamic team! In this role, you'll be the driving force behind recent opportunities—connecting with potential customers, building strong relationships, and fueling the pipeline that powers our success!

Complete a series of questions with the customer to determine how their purchase was, and any additional feedback they have that could help us improve our service moving forward Identify customers’ needs, clarify information, and book appointments Build sustainable relationships and engage customers by going the extramile Keep records of conversations in our call center database (CRM) in a comprehensibleway Meet personal/team qualitative and quantitativetargets Outbound and/or Inbound call center experience is preferred Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types High school diploma Fluent in English (verbal and written) 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub" ~ A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.



~ Personalized coaching, mentoring, and training focused on both individual growth and team success. ~ Employee referral bonus opportunities ~ Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar. ~ On-site Parking The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

This posting reflects a current and active opening. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code.The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process.

📌 Client Service Representative (Temporary Full-Time) (Cambridge)
🏢 The 401 Group
📍 Cambridge