We are currently seeking to fill a full-time Customer Service Representative (CSR) role inour Intermodal Business Unit Customer Service team in Winnipeg. Working within a team workplace, the CSR will provide day to day support to customers and work closely with Driver Service Representatives (DSRs) to ensure customer specifications are met. Communicating with customers to receive and enter orders as well as following up with rail service providers to check the status on orders.

The CSR will also work to maintain customer accounts, including monitoring customer activity, documenting any issues, identifying new accounts, reporting weekly sales and activities to management etc. The hours of work are Monday to Friday 8:00 am to 5:00 pm in the office.

Experience in operations and/or customer service (2-3 years)



Exceptional verbal & written communication skills to develop a long-term relationship with our customers by gathering details of the customers’ business, identifying opportunities and reviewing commercial contracts Proficient use of MS Office programs such as Outlook, Excel and Word Experience with TruckMate (TMW) an asset Strong commitment to customer service to monitor status of key accounts and respond to issues after hours. *we are located outside of public transportation in Oak Bluff, the successful candidate will need to have reliable transportation to attend work each day. We provide a competitive salary based on skills and experience, and a full range of benefits including: Employee Assistance Plan Life Insurance and AD&D; Social Club – Mix fun with work!

📌 Client Service Representative (Temporary Full-Time) (Oak Bluff)
🏢 Kleysen Group
📍 Oak Bluff