Client Services Program Coordinator Job Type: Part time (20 hours per week) Salary: $16.50-$19.00 hourly, commensurate with experience Location: Senior Neighbors, 678 Front Ave NW Suite 205, Grand Rapids, MI 49504 The Client Services Program Coordinator works within the programs to support the managers of client services. This position will provide administrative, operational, and project coordination support to a team of managers. Provide administrative and operational support to managers at Central Office as needed in Senior Centers, Health and Wellness, and Transportation.

Provide coverage at centers for center coordinators and nutrition aides during absences, including vacations, sick leave, leaves of absence, and vacancies. Assist in monthly public transportation ticket processing for clients. Support center events, program planning, and special initiatives.

Assist with participant enrollment by supporting the collection, verification, and data entry of enrollment information for all programs. Provide month end support to the team. Assist with reports and quality improvements as directed by managers.

Senior

Neighbors is an equal opportunity employer. Committed to promoting diversity, inclusion, and a racism-free culture in the workplace and our community. Committed to offering reasonable accommodation to job applicants with disabilities.

If you need assistance or an accommodation due to disability, please contact us.



Provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state, and local laws. *Bachelor's degree preferred, or an equivalent combination of education, training, and relevant work experience. Positive attitude, knowledge of general business etiquette, ability to speak with community members, and work well with others.

Intermediate skills in Microsoft Office Suite, email, and general internet functions required. Ability to use remote software such as Zoom, Teams, and other programs. Ability to prioritize tasks, manage time effectively, and work independently.

Intermediate experience in database management (e.g., Ability to embrace challenges and leverage community and organizational resources to complete tasks. Standard office hours are M-F 8:00 am-4:30 pm. Prolonged periods of sitting at a desk and working on a computer.

Occasional/frequent travel to complete duties and responsibilities. Must have a valid driver’s license, satisfactory driving record, and access to private transportation that meets state insurance requirements and vehicle safety standards to use on agency business.

Retirement

Plan (401k, IRA) Paid Time Off (Vacation, Sick & Holidays) Training & Development Employee Assistance Program #

📌 Client Services Program Coordinator (Grand Rapids)
🏢 Senior Neighbors
📍 Grand Rapids