Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.

Pattison Food Group

Ltd. is a certified Excellent Place to Work and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. Make a difference for our customers – and open the door to a bigger career.

We have exciting opportunities for full-time & part-time Customer Experience Representatives to join our team in Langley, BC. Reporting to the Customer Service Team Lead , you’ll be a trusted voice for our customers - delivering meaningful experiences and helping them feel confident when shopping with us. In this role, you’ll build valuable skills and gain exposure across the business, with opportunities to grow your career within Pattison Food Group.

Our full-time position requires 5 shifts (8 hours) & part-time position requires 3 shifts (8 hours) between the operating hours of:



Friday to Sunday from 6:00 am to 6:00 pm Delivering exceptional customer service experience through phone and email. Listening, understanding, and resolving customer needs with empathy and efficiency. Helping customers navigate our online shopping experience and tools.

Documenting and tracking compliments, concerns, complaints, requests for assistance, product, and service inquiries. Partnering with our ecommerce and store teams to resolve order-related questions. Assisting customers with our More Rewards loyalty program.

Capturing feedback that helps us continuously improve. A minimum of 1-2 years of experience in customer service. Proficiency with computer applications and a strong aptitude for learning new technologies.

Previous call center experience is an asset. Passionate about customer service and genuinely enjoy helping people. In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

📌 Client Services Rep/Office Services (Langley)
🏢 Pattison Food Group
📍 Langley