This posting is open to all qualified applicants.

Our Place

Society (OPS) is an organization founded on inclusive and progressive Christian values and principles.

We are driven by our values: hope and belonging, teamwork, unconditional love and safety. A team approach is critical to living out our mission and values and directing our work. Reporting to the Community Centre Manager, the Community Centre Team Lead assists the Manager and Site Supervisor in providing orientation, training, work direction and guidance to both staff and service users.

Team Leads model good work habits and set the tone for each shift. Team Leads foster a supportive and inclusive working environment in the Community Centre through active listening and setting an example of trauma informed care for service users.

The Team

Lead advocates for service users, resolves difficult or sensitive issues or problems, responds to medical emergencies including overdoses, and maintains a safe and welcoming environment for a marginalized population. The duties and responsibilities reflect the needs of our service users in the Community Centre. These duties are listed but not limited to the areas included below.

To work cooperatively with all staff and volunteers and to work alone responsibly. Assist the Community Centre Manager and Site Supervisor in providing orientation, training, work direction and guidance to the Community Centre, Street Outreach and Hygiene Team by performing duties such as clarifying program policies, reviewing work, and possibly scheduling Community Centre, Street Outreach and Hygiene workers, while on shift. Assist the Community Centre Manager in interviewing and training new staff.

May oversee the Community Centre in the absence of the Manager or Site Supervisor or as directed. To attend and represent the Community Centre department as needed in any relevant Community Centre/Operations meetings in the absence of the Manager or Site Supervisor. Assists the Community Centre Manager and Site Supervisor in the planning, organizing, controlling,



and directing the provision of Community Centre services.

Liaise, if necessary, with other departments regarding Community Centre related issues. Assist with any administrative duties for the Community Centre Team such as bi-weekly scheduling, incident reports and associated paperwork, if required. Discusses problem situations and remedies with other Community Centre workers and participates directly in the provision for services to resolve difficult or sensitive issues or problems.

Is aware of critical incident report procedures and follows all health and safety policies and procedures. Identifies social, economic, recreational, and educational services in the community that will meet the service users needs. Maintains liaison with other agencies, professionals, and the community.

Responds to any overdoses or medical emergencies as required.

Monitors Computer

Lab, Drop-In floor, courtyard, and bathrooms.

Attends Community Centre

Leads meetings with Manager and Site Supervisor. Ability to understand current social issues such as homelessness, drug addiction and mental illness. Ability to work closely with other service providers such as the Harm Reduction Site. Ability to navigate stairs and be on feet for up to 6 hours of shift. Ability to kneel down to ground to attend to overdoses and other medical emergencies. Diploma in a related human, social services field.

Training and Experience: OR an equivalent combination of education, training, and experience.

Shifts: Full time, three 12-hour shifts (36 hours/week), Sun/Mon/Tues Days (7am to 7pm) Compensation : $35.59 to $37.44 per hour. Vacation is accrued at a rate of 6% or in accordance with your length of service as per the collective agreement (Article 18.1). Eligible for a 100% employer paid comprehensive perks plan, including health and dental coverage, after completion of probationary period.

We value the diversity of the communities we serve, and are committed to engaging and developing a diverse and inclusive workforce.

Our Place

Society welcomes applications from First Nation, Inuit, Métis, New Canadian, differently-abled, and LGBTQ2S communities. #

📌 COMMUNITY MANAGER F/H Temps Plein (Victoria)
🏢 Our Place Society
📍 Victoria