VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve. VPI Employment Services embraces and encourages inclusivity and diversity in the workplace.

We are committed to providing accessible employment practices and creating a work environment that encourages and supports our team members be their authentic selves. We are seeking out individuals who have the passion and drive to make a positive and sustainable impact for the individuals we serve. They assess clients' skills, interests, and qualifications to help them explore career options, identify job opportunities, and develop individualized Employment Action plan.

The role includes offering support on resume writing, interview preparation, as well as providing resources for skill development and training. They may also assist clients with overcoming personal barriers to employment and work to enhance overall employability. Provide ongoing pre-employment support, including career counselling, job-search coaching, skills development, and life stabilization referrals identified in the Employment Action Plan.





Collaborate with clients to develop career development support plans focused on long-term job retention and career advancement. Work collaboratively with the Branch Manager to monitor and achieve individual and team performance targets, including Job Seeker Financial Support allocations and expenditures, job matches, successful transitions to post-employment services, and client satisfaction. Maintain complete and up-to-date client files across multiple CRM databases and internal portals, including case notes, action plan items, and calendar entries.

Remain informed of current conditions and emerging developments within local and regional labor markets. Build and maintain strong relationships with community stakeholders, attend community events, and generate and manage client referrals. Proven ability to build rapport and maintain lasting qualified relationships with job seekers, employers, and community partners.

Strong commitment to providing responsive, high-quality customer service. Results-driven and comfortable working toward established individual and team performance targets. VPI is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility.

We welcome and encourage applications from all qualified individuals and ensure employment decisions are made without discrimination based on any protected characteristic under applicable laws. #

📌 Counsellor (Virtual Service Delivery) (Toronto)
🏢 vpi
📍 Toronto