Location: Grimsby, Ontario

Work Arrangement: Hybrid — 3 days per week on-site

Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m. EST

Employment Type: Temporary contract with potential for extension

Salary: $27-$32

Aeolus Staffing Solutions is recruiting a Temporary Credit & Collections Associate for one of our established clients in Grimsby, Ontario.

The successful candidate will manage customer accounts, follow up on outstanding balances, resolve discrepancies, and support the timely collection of receivables.

Key Responsibilities

- Monitor customer accounts and follow up on outstanding balances
- Investigate billing discrepancies, short payments, account adjustments, refunds, and reconciliation issues
- Communicate professionally with customers by telephone and email
- Work with internal departments to resolve account concerns
- Escalate complex or high-risk accounts when required
- Prepare weekly and monthly collection reports
- Maintain accurate and current account records
- Support departmental collection targets and service standards
- Perform other related credit and collections duties as required





Qualifications
- One to two years of credit and collections experience
- Knowledge of finance, billing, accounts receivable, and collection procedures
- Experience using Microsoft Dynamics 365
- Post-secondary education in Business Administration, Finance, Accounting, or a related field is preferred
- U.S. credit and collections experience is strongly preferred
- Bilingualism in English and French is an asset

Skills and Attributes
- Strong customer service and communication skills
- Excellent attention to detail and problem-solving abilities
- Ability to prioritize competing demands and manage a high-volume workload
- Comfortable working independently and as part of a team
- Adaptable and able to learn recent processes quickly
- Strong Microsoft Office skills, particularly Excel

Applicants must be available to work on-site in Grimsby three days per week .

- Interested candidates are encouraged to apply with an updated resume

📌 Credit & Collections Associate (Grimsby)
🏢 Aeolus Group
📍 Grimsby