Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite missions at Loft.

Requirements

- ~8 years of professional experience in technical program, product, or engineering roles
- ~3 years as an Engineering Program Manager (EPM) or Product-focused Technical Program Manager (TPM) at a product-driven technology company, leading cross-functional programs from definition through ship
- Experience deploying products into production or operational environments, including release readiness, cross-team dependency management, and post-deployment quality
- Experience in the satellite or aerospace industry, with working knowledge of spacecraft systems, mission operations, or payload development
- Experience working directly with external customers, including executive-level stakeholders
- Exceptional and proven technical aptitude: able to go deep with engineers on architecture and tradeoffs, and translate that fluently for customers and executives
- Excellent communication skills at all levels, from engineering deep dives to executive summaries, with the organization and prioritization skills to run multiple parallel workstreams in a fast-paced environment




- Direct experience with satellite on-orbit operations, commissioning, or ground segment software
- Technical leadership experience (leading engineers or technical teams, formally or informally)
- Experience building or managing a product/capability portfolio, roadmap, or plan of record
- Experience with international customers and distributed teams
- 100% company-paid medical, dental, and vision insurance option for employees and dependents
- Flexible Spending (FSA) and Health Savings (HSA) Accounts offered with an employer contribution to the HSA
- 100% employer paid Life, AD&D;, Short-Term, and Long-Term Disability insurance
- Versatile Time Off policy for vacation and sick leave, and 12 paid holidays
- 401(k) plan and equity options
- Daily catered lunches and snacks in office
- International exposure to our team in France
- Fully paid parental leave; 14 weeks for birthing parent and 10 weeks for non-birthing parent
- Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support
- Off-sites and many social events and celebrations

📌 Customer Delivery Manager (Canada)
🏢 NextGenEnergyJobs
📍 Canada