08 Sep
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Diagram
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Montreal
PolicyBook is seeking a Customer Support & Enablement Lead to own the full post-sale customer experience—from onboarding through day-to-day support—in a hybrid role. You’ll sit at the intersection of Support, Customer Success, Product, and Sales, acting as the voice of the customer inside PolicyBook.
You’ll build onboarding programs, training materials, and self-serve resources while managing SLAs, tracking CSAT, and reducing time-to-value for recent accounts.
📌 Customer Enablement Lead — Onboarding & Support (Montreal)
🏢 Diagram
📍 Montreal