Join HTG in Ottawa as a Customer-Focused Operations Support Specialist, where your communication and support skills will enhance Agile and DevSecOps teams. Be part of a forward-thinking company. This role offers an opportunity to support software development teams by coordinating day-to-day operational functions.

You will play a crucial part in ensuring efficient workflows, enhancing team alignment, and supporting customer inquiries. Your proactive approach will be key to managing process improvements and project documentation. Key Responsibilities:

- Provide operational assistance to Agile and DevSecOps teams
- Coordinate with stakeholders and clients for workflow efficiency
- Document and track sprint activities and progress
- Assist with team coordination and operational planning
- Serve as the contact point for customer support needs

Requirements:

- Experience in Agile software and DevSecOps environments
- Proven skills in supporting technical operations
- Customer-facing experience in service or support roles
- Familiarity with Agile tools like Jira or Azure DevOps
- Strong organizational and communication skills

Advance your career in operations support while contributing to HTG's creative projects in Ottawa.

📌 Customer-Focused Operations Support Specialist (Ottawa)
🏢 High Tech Genesis
📍 Ottawa