Become a key player at Clearbridge as a Customer-Focused Technology Consultant based in Calgary. Your expertise will be critical in addressing technical issues while strengthening client relationships.

This permanent, full-time position involves direct engagement with customers to resolve complex issues and suggest improvements. You own every ticket end to end, embodying a proactive and consultative approach. This role combines technical problem-solving skills with effective communication to deliver tailored solutions for client needs.

Key Responsibilities: • Travel to customer locations for hands-on technical support • Own ticket resolution from opening to closure • Build robust client rapport through effective communication • Translate technical situations into actionable guidance • Monitor recurring issues and recommend proactive measures

Requirements: • Strong mindset for customer service and problem-solving • Ability to troubleshoot and understand technical systems • Effective communicator in various formats • Must possess a valid driver's license • Flexibility for on-call duties

Enhance client operations and relationships at Clearbridge by leveraging your technical aptitude and interpersonal skills.

📌 Customer-Focused Technology Consultant (Winnipeg)
🏢 Clearbridge
📍 Winnipeg