Enhance your career at Trans Global Service as a Bilingual Customer Service Agent. Support both English and French customers by resolving inquiries with exceptional care and professionalism. You will play a crucial role in maintaining customer satisfaction through effective communication and detailed follow-up.

Working with a team, you'll address queries, ensuring prompt solutions while enhancing customer loyalty. Your bilingual abilities will be instrumental in a diverse workplace focused on service excellence. Key Responsibilities:

- Provide courteous service to customers via phone
- Facilitate first contact issue resolution effectively
- Follow up with customers to ensure satisfaction
- Promote loyalty through exceptional support solutions
- Correspond with retailers and customers via various platforms Requirements:
- Experience in call centre or customer service roles
- Excellent bilingual skills in French and English
- Strong communication and data entry abilities
- Proficiency in Microsoft Office Suite
- Solid multitasking and organizational skills Utilize your communication strengths to create positive customer experiences within a dynamic team at Trans Global Service.

📌 Customer Service Agent - Bilingual (Edmonton)
🏢 Trans Global
📍 Edmonton