Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

Responsibilities

- Process customer transactions, sales, and refunds through cash registers
- Operatescannersand credit card/debit card terminals
- Provideexcellentcustomerservice
- Collect payments and bag purchases for customers
- Keep the checkout area clean and orderly
- Maintain front end department merchandise
- Answering front desk phone and directing calls
- Assist other departments and functions as required
- Able to learn and operate the applicable computer system (D365) used to process orders

Qualifications

- Strongmathematical skillsandbasiccomputer system knowledge
- Ability to work independently in a fast-paced environment
- Customer satisfaction-oriented
- Solid communication and time management skills
- Problem solving and decision making
- Experience as a Retail Cashier is an asset




- Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.

Benefits

- A safe work environment
- Incentive programs
- Employee discount
- Employee and Family Assistance Plan
- Opportunities for growth and career advancement
- Training

EEO Statement

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. We appreciate your interest in our company; however, only those candidates selected for an interview will be contacted.

📌 Customer Service Associate (Grand Falls-Windsor)
🏢 Kent Building Supplies
📍 Grand Falls-Windsor