Become a key player as a Bilingual Customer Service Representative in Laval, Quebec. Focus on ensuring smooth order processing and excellent customer service in an office setting. This role, Monday to Friday, is designed for individuals with over five years of experience in customer service and product order management.

You will act as a liaison, managing customer inquiries about shipments, delays, and quality, ensuring that communications with internal departments are streamlined and effective. Key Responsibilities:

- Manage orders received by phone, fax, and email
- Communicate effectively with customers regarding delivery
- Resolve inquiries about shipments and product availability
- Collaborate with team members for smooth operations
- Track and document customer interactions

Requirements:

- Bilingual in French and English
- Minimum 5 years in customer service roles
- Experience in manufacturing environments is a plus
- Post-secondary education in a related field preferred
- Familiarity with ERP systems like JDE or SAP

Leverage your bilingual language skills to excel in customer service and order management in Laval.

📌 Customer Service Representative - Bilingual (Laval)
🏢 Beyond Bilingual
📍 Laval