Job Posting Description Do you have a charismatic personality, and love engaging with people, both customers and colleagues? Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits. You will be working on-site. #Customer engagement, sharing product knowledge and providing a best in class customer experience, whether operating our computerized cash registers or on the store floor Excellent interpersonal skills, with the ability to interact and create positive experiences with customers, co-workers, wholesale and trade representatives Assisting with receiving of inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards Job rotational duties occasionally include repetitive lifting of cases in varying weights and sizes, (weighing up to 40lbs/18kgs) standing continuously, and processing customer transactions all while leaving a phenomenal lasting impression You enjoy working with the public and you recognize exceptional customer service when you see it, and know how to deliver it yourself, everyday with every customer If you have a satisfactory criminal record check issued within the past six (6) months of your first day of employment, this will suffice)



Hours available to casual employees will depend on the operational requirements for each store and are scheduled in accordance with the Collective Agreement based on an employee's seniority and availability.

Customer Service

Representatives are usually assigned to work during our peak periods (evening and weekend shifts), or whenever extra help is required. Christmas, tourist periods, etc.). You will wear a black shirt, black pants and black shoes for the duration of your shift.

Access to an Employee & Family Assistance Program Defined Benefit Pension A place where you can make a positive impact supporting Ontario business and communities. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world's largest buyers and retailers of beverage alcohol.

Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs), which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

Job Posting End Date: September 14, 2026 For job searches in a specific location, please use the search field on the careers site. #

📌 Customer Service Representative (Casual) - Cochrane (Ontario)
🏢 LCBO (Liquor Control Board of Ontario)
📍 Ontario