Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around current accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.

Assistwith client inquiries while delivering memorable service Fluency in English and either Mandarin or Cantonese Theability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks While not essential, it would be an asset if you have: Completed a post-secondary education in Commerce/Business, or Financial Planning Priorwork experience in a brokerage or Contact Centre Competitive pay, the opportunity to gainvaluable industry knowledge and experience A workplace culture built aroundinclusion, diversity,



and potential Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank.

Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Call Center, Customer Service Representative, Investment Banking, Technical Support, Customer Service, Finance, Technology #

📌 Customer Service Representative, Scotia iTRADE - Ottawa/Vancouver (15h per week)
🏢 Scotiabank
📍 Ottawa