Drive customer satisfaction at FSS in the role of Customer Support Agent. Handle inquiries, manage orders, and ensure high-quality service for all clients while maintaining professionalism. In this vital role, you'll act as a liaison for customers, resolving issues and providing accurate product information. Your keen listening abilities and friendly demeanor will foster a supportive environment where customers feel valued and understood. Key Responsibilities:

- Handle customer inquiries via phone and email
- Input and manage customer orders efficiently
- Resolve complaints and update database records
- Conduct data entry and research for troubleshooting
- Assist with inventory counts and additional tasks Requirements:
- High school diploma or equivalent required
- Proficient in Microsoft Office and CRM tools
- Robust planning and organizational capabilities
- Excellent verbal and written communication skills
- Willingness to adapt to changing demands Support the client experience at FSS with your dedicated customer service approach and attention to detail.

📌 Customer Support Agent Role at FSS (Milton)
🏢 Food Service Solutions Canada
📍 Milton