Contribute to Fairstone Bank's success by becoming a Branch Support Representative, where your skills in customer service and problem-solving will shine. Guaranteed 37.5 hours in a vibrant team setting awaits you. In this role, you will respond to internal service requests while assisting branch representatives with client accounts.

Acting as a liaison, you'll manage communication and ensure alignment across departments while supporting loan application workflows. Your analytical abilities will help address inquiries and enforce compliance with company policies. Key Responsibilities:

- Address service requests promptly for Fairstone employees
- Assist with managing client accounts and loan applications
- Support account adjustments and troubleshooting
- Act as a liaison for centralized department requests
- Evaluate issues and direct them for resolution

Requirements:

- Minimum 1 year experience in customer service or call centers
- Understanding of compliance standards
- Bilingual in French (70%) and English (30%)
- Robust computer skills and analytical mindset
- Attention to detail and accuracy in communications

Leverage your customer service expertise to excel at Fairstone Bank in this key support role.

📌 Customer Support Agent at Fairstone Bank (Montreal)
🏢 Fairstone Financial
📍 Montreal