Empower clients as a Customer Support Representative at BGIS Sustainable Cleaning Solutions. Focus on effective communication and proactive support to enhance customer satisfaction while advocating for environmental responsibility. In this full-time contract role, you will be crucial in ensuring that client expectations are met and exceeded.

BGIS seeks team members who demonstrate a “can-do” attitude and can thrive in a dynamic setting while utilizing their bilingual skills in English and French. Key Responsibilities:

- Provide initial support for customer inquiries and concerns
- Resolve issues by identifying the root cause and implementing solutions
- Maintain detailed records of customer interactions
- Compile and present service reports based on customer data
- Build rapport with clients to foster trust and satisfaction

Requirements:

- Fluency in both English and French is essential
- Background in customer service or sales preferred
- Strong interpersonal communication skills
- Good knowledge of Microsoft Office and data entry
- Ability to handle multiple tasks efficiently

Join BGIS to enhance customer engagement while contributing to a sustainable future.

📌 Customer Support Representative Position (Markham)
🏢 BGIS
📍 Markham