Employer Name: Access Communications Co-Operative Limited NOC: 62100 Wage/Salary Info: $22.88/hour + Sales Incentives Employment Terms: Full-Time Education: Access Communications is seeking an energetic, motivated, customer focused individual to join our Sales team. As one of Saskatchewans Top Employers, one of Achievers 50 Most Engaged Workplaces and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package. We have a fantastic opportunity for a full-time Customer Support Representative Tier 1 - Sales in Regina, SK.

The shifts in this position include Monday - Friday 12 - 8pm and occasional Saturdays.

As a Sales Customer Support Representative: Answers customers questions in a timely manner. Resolves customers issues/problems on customer accounts for TV, Internet, telephone, and security services or forwards them to a Tier 2 or Supervisor if need be. Verify customers information,



book work orders/service calls, answer questions, create tickets and puts notes on customer accounts.

Sales includes acquiring new customers, retaining current ones, answering questions, providing sales support. Strong customer service skills, communication, organizing, and problem-solving skills are needed to be successful in this position. Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, and patience.

Previous Call

Centre experience is an asset.

Explicit Criminal Record

Check.

Outstanding Benefits

Package, including Health, Dental and Vision Amazing competitive staff discounts on all services Company matched pension plan. Ongoing training and development opportunities.

📌 Customer Support Representative, Tier 1 - Sales (Regina)
🏢 Autism Services
📍 Regina