Drive growth and enhance member experiences as the Director of Member Growth Strategies at Healthcare & Municipal Employees' Credit Union in Hamilton, ON. Engage in hybrid leadership to transform services. As the Director - Advice & Growth, you'll oversee the strategic direction for member engagement and service delivery at HMECU.
This role is designed for a strategic leader with extensive experience in credit unions and a passion for community service. You will lead high-performing teams to foster relationships and build trust, ensuring sustainable growth.
Key Responsibilities
- Lead strategies for growth in members and deposits • Establish performance standards for advisors in various channels • Advocate for a culture of proactive member engagement • Track growth metrics to enhance team performance • Implement service strategies to boost satisfaction Requirements:
- 7+ years of leadership in financial services • Bachelor's Degree in a related discipline • Proven ability to achieve growth targets • Expertise in retail banking practices • Robust problem-solving and communication abilities Enhance member interactions and lead strategic initiatives that align with HMECU’s values.
📌 Director of Member Growth Strategies (Canada)
🏢 HMECU
📍 Canada
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