Director, Zendesk CCaaS: Enterprise CX & AI Transformation (Canada)

Director, Zendesk CCaaS: Enterprise CX & AI Transformation (Canada)

08 Sep
|
TELUS Digital
|
Canada

08 Sep

TELUS Digital

Canada

A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive innovative implementations and partner with technology vendors to enhance customer experience.

Responsibilities include P&L; management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership. A market-competitive salary package, including healthcare and performance bonuses, is offered.

📌 Director, Zendesk CCaaS: Enterprise CX & AI Transformation (Canada)
🏢 TELUS Digital
📍 Canada

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