Join Sun Life as a Disability Claims Consultant and contribute to impactful client service. This one-year temporary assignment focuses on managing disputed claims for improved client outcomes. In this role, you will work closely with the Appeal team to evaluate complex disability claims, ensuring decisions are made with empathy and accuracy.

This position emphasizes critical thinking, exceptional service delivery, and solid communication skills while collaborating with other professionals to address case management deficiencies. Your insights will help shape service excellence in claims processes. Key Responsibilities:

- Assess claims according to established guidelines
- Collaborate with team members for improved decisions




- Communicate decisions to clients with empathy
- Identify gaps in processes and ease decision failures
- Monitor trends for potential process improvements Requirements:
- 3-5 years of experience in Disability Claims
- Strong critical thinking and decision-making capabilities
- Excellent verbal and written communication skills
- Understanding of group disability insurance
- Bilingual (French and English) required for Quebec roles Apply your analytical and empathetic skills at Sun Life, enhancing the experience of our clients.

📌 Disability Claims Consultant Temporary Assignment (Montreal)
🏢 Sun Life Financial
📍 Montreal