Join a forefront healthcare initiative as a Technical Support Specialist, providing essential support for cutting-edge IoT solutions. Utilize your analytical and troubleshooting strengths in a rewarding remote work environment. Reporting to the Team Lead, this full-time role focuses on resolving customer inquiries and enhancing user experiences. Your ability to analyze and communicate effectively will be pivotal in this hands-on position.

Required skills include advanced Windows troubleshooting and the ability to engage various stakeholders. Key Responsibilities:

- Proactively manage and resolve customer technical inquiries
- Install and maintain healthcare systems and software
- Document all troubleshooting processes and outcomes
- Conduct system checks and audits remotely
- Collaborate closely with internal tech teams to resolve issues Requirements:
- Bachelor's degree in Computer Science or equivalent
- Customer support experience in a technical setting
- Deep knowledge of Windows and networking systems
- Familiarity with healthcare applications and protocols
- Strong customer service orientation and interpersonal skills Make a difference in the healthcare sector with your technical expertise and customer-first mindset.

📌 Dynamic Technical Support Specialist for IoT Healthcare Solutions (Toronto)
🏢 Connexall
📍 Toronto