Since 2009, we've been on a mission to bring sustainable fashion to everyone. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how outstanding our CEO, Hali Borenstein, is. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA.

Available to work a minimum of 3 days per week, weekends included Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) The E-commerce Operations Associate plays a vital role in supporting the daily operations of the online retail business. This position is responsible for processing orders, managing inventory accuracy, assisting with returns and customer service coordination, and ensuring seamless backend support to deliver an exceptional customer experience. Consistently use and understand processes and procedures to track in store inventory accurately Track, receive and process all inbound inventory shipments Complete inventory related tasks as necessary with an elevated attention to detail, including inbound and outbound store transfers, shipment, and omni channel order processing Communicate with customer service to help resolve order-related issues.

Meet clientele selling targets and ensure service via phone and email is aligned with Reformation Contribute to Loss Prevention in all areas of the business. Uphold time and attendance policy Understand the core values and culture of Reformation and reflect these in all efforts. 1+ years relevant experience in a fast-paced, creative service environment. ~ Familiarity with the user functionality of desktop, mobile, tablet and digital technologies. ~ Experience working with a sales or retail organization and/or operationally intensive business. ~ At Reformation,



we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $18 per hour , depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.

We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.

We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. You’ll get access to fertility care support through Carrot , and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.

We care about the causes our employees care about so we donate to community efforts on a yearly basis. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement.

📌 ECOM Operations Associate, Part Time - Yorkville (Toronto)
🏢 Socket.dev
📍 Toronto