Become a pivotal part of AMA as a Technical Analyst II in Edmonton, bringing forth your innovative solutions in a hybrid work setting. Drive service excellence through effective systems management and problem-solving. Reporting to the Team Lead of Insurance IT Operations, this role combines experience in application systems with hands-on technical support.

You will inspire a culture of improvement while ensuring systems are stable, secure, and efficient—reflecting your commitment to excellence. Key Responsibilities:

- Lead system installation and maintenance efforts
- Analyze and resolve technical issues efficiently
- Design automation scripts for processes enhancement
- Create and uphold documentation standards
- Collaborate thoroughly across IT teams to meet needs

Requirements:

- Degree or diploma in IT or related field
- Minimum three years in Application Systems Development
- Knowledge of ServiceNow and OpsGenie preferred
- Self-motivated and resourceful team player
- Effective communicator in technical contexts

Leverage your technical expertise to elevate AMA’s innovative capacity in this challenging yet rewarding setting.

📌 Edmonton Technical Analyst II Role
🏢 Socket.dev
📍 Edmonton