Join to apply for the Engineering Manager role at Practice Better Technical Talent Acquisition Lead @ Practice Better We’re changing how health and wellness practitioners work by building a modern EHR designed to support their clients' health and their practice. We’re on a mission to help millions of practitioners build the independent practice of their dreams. In 2023, we acquired That Clean Life, the #1 nutrition planning software for nutrition-based care.

With tens of thousands of customers in 70+ countries worldwide, we’re honored to be the EHR of choice for practitioners in private practice.

Job Title: Engineering Manager Our office is located in Toronto, ON, Canada, but the role is remote/hybrid/adaptable.

Reports To: Director of Engineering We’re looking for an experienced Engineering Manager to lead our Core and Growth teams; In this role, you’ll guide the teams responsible for everything from booking, telehealth, and payments to onboarding, conversion, and early customer success. You’ll play a critical role in shaping how we deliver reliable, high-impact experiences for our customers while building the systems and structure that support our next stage of scale. You’ll also help evolve our development processes and foster a culture of ownership, curiosity, and continuous improvement across both teams.

If you’re energized by leading talented engineers through growth, navigating complex systems and integrations, and finding scalable solutions that deliver real customer value - this role is for you. Hire top talent while maintaining high technical and cultural standards. Coach engineers and team leads toward technical excellence, autonomy, and strong cross‑functional collaboration.

Own prioritization across two teams, balancing short‑term delivery, technical debt reduction, and platform scalability. Act as a key bridge between Engineering, Product, Design, and Customer Success.



Partner with the Technical Customer Support team to ensure operational alignment and rapid incident resolution.

Translate complex technical updates into clear, actionable communication for business stakeholders. Make informed build‑vs‑buy decisions with consideration for cost, maintenance, and long‑term scalability. Support vendor evaluation, contracts, and internal tooling adoption with technical and operational input.

Own and evolve on‑call, release, and incident management processes to ensure consistent service quality. Identify and remove systemic blockers to engineering productivity, driving continuous improvement. Partner with the AI team to embed agentic AI and automation into engineering workflows.

Technical

Depth + Leadership Breadth - 8+ years of software engineering experience, with at least 3 years in people leadership managing multiple teams or streams of work. ~ Full‑Stack or Backend Expertise - Strong technical grounding in web application architecture (React, Node.js, or similar), APIs, and integrations. ~ Operational Rigor - Hands‑on experience improving incident response, CI/CD pipelines, and engineering processes to support sustainable growth. ~ Collaborative Partner - Demonstrated ability to work cross‑functionally with Product, Design, and Customer Success to deliver high‑impact outcomes. ~ AI Curiosity - Awareness of current AI trends and enthusiasm for applying AI to improve development efficiency or customer experience. ~ Values Alignment - A growth mindset,



a bias for ownership, and a belief that better processes and tools help people deliver their best work. ~ .NET, AngularJS/jquery, Angular, and TypeScript ~[Mobile] Cordova, Java, Objective‑C, and Swift ~ MongoDB, S3, SQS, Lambda - AWS ~ Unlimited Vacation: We believe you can be highly productive and still have plenty of time for life outside of work.

Generous health benefits plan: Coverage starts from Day 1 and includes vision & dental. RRSP / 401K matching program for retirement savings.

Home Office Allowance : $500/year to ensure your home office is set up for optimal comfort and productivity.

Sprout Family: Receive personalized support for the family‑building process, accessing top‑quality care. Schedule a consultation with Sprout's Team for guidance, education, coaching, and assistance in finding a top provider, addressing medical, legal, or regulatory concerns throughout your journey. Access to one of Canada's leading digital mental health companies, focusing on offering secure online video counseling through our corporate mental health programs and individual counseling services.

Fully Remote: Work from the comfort of your own home with the choice to access our downtown Toronto office for a change of scenery. We prioritize weekly team bonding and monthly company‑wide social events with a lunch stipend. When you apply for a role at Practice Better, your application will be considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

We are committed to providing accommodations for applicants with disabilities during the application and interview process. If you require assistance or accommodations due to a disability, please let us know.

📌 Engineering Project Manager- (Quality)) (Toronto)
🏢 Practice Better
📍 Toronto