At Upper Canada Forest Products, we’re more than a leading North American distributor of specialty wood products—we’re a team committed to professionalism, care, and creating spaces that enhance lives and the health of the planet.

Customer Experience

Full-time, Onsite This posting is for an existing, currently open position. As a Customer Experience Representative for Upper Canada Forest Products, you will have the opportunity to expand your skillset and enhance our overall customer experience.

The Customer Experience

Representative’s responsibilities include supporting sales, promoting customer satisfaction, and establishing and growing a base of accounts that do not require direct visits from a Sales Representative.

The Customer Experience

Representative is expected to be independently knowledgeable about a broad range of our products and capable of selling the benefits to our customers. Deliver exceptional and quality customer service to existing customers and clients. Handle inbound sales inquiries and customer inquiries.

Process and enter sales orders. Actively sell and grow an existing account base. Become a brand ambassador with a comprehensive knowledge of our products and specifications. Provide overall sales support to the outside sales team.





Build and maintain relationships with vendors, suppliers, and other stakeholders to ensure seamless coordination and collaboration in support of fleet operations.

Continuous Improvement: Identify opportunities for process improvements and implement initiatives to enhance the overall effectiveness and efficiency of fleet operations. Proven experience in sales and/or the building products industry. Passion for relationship building.

We stand proudly for our people, supporting success through career advancement, continuous learning, and a collaborative environment. Enjoy competitive pay, comprehensive family perks, tuition reimbursement, and programs designed to support not only you but your family as well.

Growth & Innovation: Join a company that champions innovation and sustainability—where your ideas drive progress and help shape the future. Deliver the Difference to our customers when they need it, by people who know and care. Every role here makes a real impact on our customers and local communities.

AI Usage & Disclosure: This recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, or selecting candidates. #

📌 Executive Sales Consultant (REMOTE) (Burnaby)
🏢 Upper Canada Forest Products
📍 Burnaby