Transform the retail experience on board cruise ships as Harding's Mandarin-speaking Retail Manager. Drive sales, customer satisfaction, and team performance to new heights. Harding is looking for a talented Retail Manager who will lead a team in providing exceptional customer service at sea.
Drive sales performance, manage team training, and oversee client outreach for in-store events. Your experience and leadership will empower your team to exceed sales targets while maintaining the highest standards of service. Key Responsibilities:
- Create memorable retail experiences for cruise guests
- Inspire your team to succeed in sales objectives
- Identify training needs and implement development plans
- Oversee client relations during events and promotions
- Uphold the highest retail and operational standards
Requirements:
- Experience as a Retail Manager or Assistant Manager
- Fluent in Mandarin to engage guests effectively
- Proven motivational leadership and customer service skills
- Robust communication and interpersonal abilities
- Knowledge of retail HR processes and audits
Lead Harding's retail team at sea to deliver outstanding services and memorable shopping experiences.