Join ITM Mining Solutions as a Field-Based Product Support Specialist in Fort McMurray, focusing on mechanical systems and client satisfaction. This role involves regular travel and a unique 14 on/14 off schedule. With a minimum of five years' experience in a technical or field-service position, you will work closely with mining customers.

Your understanding of crawler undercarriage systems combined with a strong mechanical aptitude will allow you to troubleshoot effectively and ensure optimal product performance. Connect directly with major clients to enhance their experience with ITM's solutions. Key Responsibilities:

- Troubleshoot mechanical issues in undercarriage systems
- Write detailed technical reports for customers




- Collaborate with sales and engineering teams
- Utilize tools for field diagnostics
- Manage travel to remote mine sites and work extended shifts Requirements:
- Five years in a mechanical or support role
- Background in mining or heavy equipment desired
- Robust aptitude and analytical skills required
- Diploma in mechanical technology or relevant experience
- Clean driving record and valid driver’s license Utilize your mechanical expertise and customer-focused approach at ITM Mining Solutions to support clients effectively.

📌 Field-Based Product Support Specialist Mining (Edmonton)
🏢 The Carlstar Group
📍 Edmonton