If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. The AbbVie Care Field Case Manager (FCM) plays a vital role in guiding patients, healthcare providers, and program partners throughout the patient's journey on medication. Working primarily from a dedicated home office, the FCM also visits healthcare professionals and clinics as needed, offering a balance of remote work and meaningful in-person connections.

This is a agile role where you will solve real-world problems, build strong professional relationships, and make a genuine difference in people’s lives – all while enjoying a stable and versatile work environment. Serves as the primary contact for physicians. Communicates with patient as needed and program stakeholders, building and maintaining trusted relationships in your designated area.

Educates healthcare providers and their staff on program services, patient support resources, and help navigate therapy, reimbursement, and enrollment processes. Adapts program elements to meet the unique needs of healthcare providers, personalize support for both in clinic and remote care, and proactively identify and address areas for quality improvement. Knowledge of public or private third-party reimbursement arena.

Bilingualism is an asset (requirement for province of Quebec).

Previous Case

Manager experience is an asset.



Exceptional customer service and interpersonal skills Ability to manage multiple tasks and priorities at once Comprehension of medical terminology Ability to engage with a physician and his/her staff as a trusted and well-informed medical counterpart Excellent time management skills & sense of urgency Ability to work autonomously in a remote setting Ability to communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces Strong computer skills and knowledge of Microsoft Office Hold and maintain a valid, non-expired, unrestricted driver's license and a car Adhere to Performance Standards and Procedures required by the program Must have a private, dedicated home office space that accommodates equipment supplied by Innomar Strategies We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth,



we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time Full time.

Cencora is committed to providing equal employment prospect without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, advantages, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. 81,428 - 131,428 CAD This posting is for a future job opportunity.

If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. #

📌 Field Case Manager (Part-Time) (Windsor)
🏢 Innomar Strategies
📍 Windsor