Join Rentokil Terminix as a Field Service Scheduler in Concord, ON, and help manage service appointments and technician routes. This role emphasizes customer satisfaction and operational efficiency. As a Field Service Scheduler, your main responsibility will be to ensure proper scheduling of service calls and effective communication between customers and technicians.

You will play a vital role in maintaining service quality while managing inquiries professionally. Your strong organizational skills will help you thrive in this 6-month contract that demands flexibility and attention to detail. Key Responsibilities:

- Confirm, schedule, and reschedule customer services
- Communicate with technicians for route management
- Provide ongoing support and logistical communication
- Resolve customer issues promptly and effectively
- Regularly collaborate with management on technician matters

Requirements:

- 1+ years in a customer service role
- Experience in dispatch or scheduling preferred
- Proficiency in MS Office and Google Suite
- Robust analytical and multitasking skills
- Excellent written and verbal communication skills

Deliver top-notch customer service as a Field Service Scheduler at Rentokil Terminix in Concord.

📌 Field Service Scheduler at Rentokil Terminix (Nova Scotia)
🏢 Rentokil Initial
📍 Nova Scotia