Elevate customer journeys at Float as the Fintech Customer Activation Team Manager. Lead a talented team focused on enhancing the customer onboarding process. This managerial position involves overseeing a group of five Customer Activation Managers in Toronto, where collaboration is vital.
Your responsibilities will include ensuring revenue-related targets are met and addressing individual customer needs with precision.
Background in financial services or payment solutions is advantageous for this role.
Key Responsibilities
- Lead and support a Customer Activation team for optimal performance • Own team's results based on realized payment volumes • Standardize and improve customer onboarding procedures • Foster team culture with recognition and support • Proactively identify and manage risks to account activations Requirements:
- Experience managing teams linked to revenue outcomes • Familiarity with payments and financial operations • Strong problem-solving and analytical capabilities • Excellent communication skills for team and client interactions • Thrive in energetic environments with evolving processes Join Float and make a difference in customer activation strategies.
📌 Fintech Customer Activation Team Manager (Toronto)
🏢 Float
📍 Toronto