Take on an impactful role in the City of Waterloo as a full-time Revenue Clerk, dedicated to customer service excellence. Handle inquiries and process financial transactions while supporting the community. Reporting to the Supervisor, Revenue, this position focuses on addressing customer questions regarding various revenue matters, including taxes and utilities.

You will manage payment processing, investigate issues with returned mail, and assist in the general administration of billing processes. Your commitment to delivering excellent customer service will significantly contribute to the team's objectives. Key Responsibilities:

- Handle customer inquiries related to billing and payments
- Process utility and tax payments accurately
- Investigate and resolve returned mail concerns
- Support online banking and pre-authorized payments
- Ensure effective administrative support in billing tasks Requirements:
- Two years of experience in a relevant role
- Diploma in Business Administration or related field
- Proficient in data entry and Microsoft Office
- Robust math skills and attention to detail
- Passion for customer service and community engagement Join a dedicated team focused on enhancing the well-being of Waterloo residents.

📌 Full-Time Revenue Clerk at City of Waterloo (London)
🏢 The City of Waterloo
📍 London