Step into a User Support Technician role at TDX Infrastructure Services in Bolton, Ontario. This full time position focuses on troubleshooting and training users experiencing technical difficulties. With 3 months to 1 year of experience or relevant certification, you will play a vital role in user support and incident management.

Responsibilities include consulting manuals for solutions and maintaining problem logs for team reference. Your ability to set up equipment and provide hands-on training will enhance user operations significantly. Key Responsibilities:

- Resolve user issues related to computer systems
- Research solutions via technical documentation
- Train users and provide appropriate guidance
- Keep a detailed log of issues and procedures
- Setup equipment and ensure proper software installation

Requirements:

- 3 months to 1 year relevant experience
- Diploma or certificate in related fields
- Strong problem-solving and communication skills
- Ability to execute full-time shifts, 32-44 hours/week

Contribute to user support excellence at TDX Infrastructure Services as a proactive User Support Technician.

📌 Full-Time User Support Technician Role (Bolton)
🏢 12427559 Canada Inc operating as TDX Infrastructure Services
📍 Bolton